RETURNS & EXCHANGES
Returns must be received within 30 days from the date they were shipped. Returned items must be in new and unused condition and include all original packaging. Shipping and handling charges are non-refundable. Returns must include an invoice or information regarding the return. Returned items must have been purchased through GreyGhostGear.com.
Exchanges must be received within 30 days from the date they were shipped. Exchanged items must be in new and unused condition and include all original packaging. we reserve the right to charge a 20% restocking fee on items returned without packaging and similar circumstances. Shipping and handling charges are non refundable. Exchanges must include an invoice or information regarding the return for exchange. Returned for exchange items must have been purchased through GreyGhostGear.com.
When shipping items to GreyGhostGear.com for return, exchange, or modification, we STRONGLY recommend that you use a trackable method of shipping and supply us with a tracking number at the time you send the items. We cannot accept responsibility for lost or stolen items that do not arrive at our location.Submit Returns & Exchanges to:
Grey Ghost Gear
ATTN: Return or Exchange
2916 107th St. S
Lakewood, WA 98499
Please note: Returns and Exchanges shipped to Dalton Gardens address will be received but may take up to two weeks to be transferred to our Return/Exchange Department.
Please note: items that Grey Ghost Gear does not manufacture, such as the Rig Light Jacket, Smith Optics, etc. must be returned with all original packaging and tags still attached. If packaging is missing or damages we can either refuse the return/exchange or charge a 20% restocking fee depending on the damage.
Please note: Armor plates are non-refundable.